Accelerating the Mobile Impact – The relationship between mobility and GDP

Today only 59% of the world’s population uses mobile phones. That means nearly 3 billion people are excluded from the mobile economy. This number is far too large to be a problem; it has to be an opportunity. A 10% increase in mobile penetration leads to a 1% increase in low to medium income GDP. [...]

February 25, 2011 Read the full article →

Mobile Strategy: Three Considerations for the “90 Second” In-Store Sell

“Mike, when my consumer walks into a supermarket, I’ve got 90 seconds to convince them to purchase my cold/flu product over my competitors”, explained an overwhelmed pharma client, “they’re affluent and armed with smart phones and I know how to capture their attention before and after they arrive, but how in those 90 seconds how [...]

February 23, 2011 Read the full article →

Mobile Strategy is a Key Differentiator

“Having a mobile strategy will be a key differentiator for enterprises and brands alike to maintain and build their customer base,” said Hetal Pandya, director of product management at Nuance, Sunnyvale, CA. “Customers like to solve their own problems without having to speak with someone,” she said. “It is about convenience and consistent customer experience. [...]

February 23, 2011 Read the full article →

Making Money Mobile – Of Value and Values

Mobile banking, mobile commerce and mobile money for us is mostly out of interest and stems from noticing the opportunity that exists in these areas – a business opportunity.  For others it is about the gadgets, the novelty and the convenience.  In other places around the world, mobile becomes a vehicle through which people can [...]

December 15, 2010 Read the full article →

The Sometimes Unbelievable Allure of Mobile

The paragraph in quotes below was my first draft introduction to a report we were writing for a client on the sustainability of a specific business model in mobile.  Of course I can’t say much about it but I am laughing at myself for what I initially thought was going to be the introduction to [...]

December 10, 2010 Read the full article →

Of SMS and Mobile Strategies

Been deeply embedded into a research project for a client with a very tight deadline.  A lot is riding on this report and I have had the opportunity to do a deep dive into many aspects of SMS (short code messaging).  I must confess that I was never a big fan of it… and at [...]

December 1, 2010 Read the full article →

Growth In Mobile Banking Adoption Will Be Driven Mainly By Smartphone Apps

Since banks like Bank of America launched native iPhone apps for Apple’s app store in late 2008, there has been an ongoing discussion about whether the future of mobile banking will be dominated by native apps or browser-based services. With the adoption of smartphones that let people download mobile apps (like iPhones, Andoid phones, and [...]

October 18, 2010 Read the full article →

Mobile Customer Advocates

Time and time again I see one thing being overlooked in mobile. Can you venture a guess? Would you believe that organizations actually forget about the mobile user and the mobile experience somewhere between concept and implementation?   This is not done on purpose or through some evil plot from the tethered zombies.  It just [...]

July 23, 2010 Read the full article →

AOL Mobile Goes HTML5, Picks Android Over iPhone for New App

Longtime Internet pioneer, AOL today matured its mobile platform with a two new applications for Android handsets and an HTML5 version of the AOL Mobile website for smartphones. The new site — still found at http://m.aol.com — now supports richer content and media on handset browsers supporting HTML5. While it’s not surprising that AOL is [...]

July 22, 2010 Read the full article →

I think I am back… I hope I am back!

For many and varied reasons I have been unable to write.  Some of it was time, some of it was money and some it (if you can believe this) was strategic. Over the last few months writing on this blog took second place to many other things.  Yesterday something happened that I believe will give [...]

July 15, 2010 Read the full article →