SAP sponsored an IDC White Paper available for download here.
This report analyzes Canadian organizations’ readiness to incorporate mobility into their enterprise application strategy. IDC’s data on current and future adoption of mobile solutions indicates that the majority of organizations have wirelessly enabled their workforce, but have not yet begun to embrace mobilization. The distinction between wireless and mobility is subtle but important, especially as companies look to gain competitive differentiation. In general, Canadian companies state that the drivers for mobilizing applications are equally divided between customer-centricity and cost control. However, those companies that have already embraced application mobilization report that the key benefits they found were primarily efficiency-related. IDC’s Mobile Solutions Best Practices reviews our suggestions for resolving this problem, and for overcoming business and technical inhibitors to adoption. Additionally, the report outlines a real world example of how Securit, a Canadian company with global reach, is mobilizing its workforce and IT environment for competitive differentiation.
Nigel Wallis, research manager for IDC Canada and co-author of the study says,
A true mobile strategy extends access to business applications from sales and support to field force automation and core applications such as finance and accounting, supply chain management and human resources. In enabling employees to access critical business information at any time and place, companies can differentiate themselves and improve productivity.
Key Takeaway from a Mobile Strategy perspective…
- Wireless enablement does not translate into true mobilization. In other words just because you hand out a few devices (laptops, smartphones, whatever) does not mean your workers are productive when away from the office. What exactly do they need when mobile? True mobility (or mobile maturity) takes place when your workers are able to access whatever they need to get their job done efficiently and effectively… in their context! Sounds almost too simple doesn’t it? The concept is simple, but it is in the execution where many organizations miss the boat. The concept is simple… but the execution can be highly complex.
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